Privacy Policy

Effective Date: 08-08-2025

At Silkenge, your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you visit https://www.silkenge.com.

1. Information We Collect

We may collect the following information when you visit our website or make a purchase:

• Name, email, phone number
• Shipping and billing address
• Payment details (processed securely through third-party payment gateways)
• IP address, browser type, device information

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you about your orders or inquiries
• Improve our website, products, and services
• Send promotional emails (only with your consent)

3. Data Protection

We implement reasonable security measures to protect your information. Sensitive data (like payment info) is encrypted and processed through secure platforms.

4. Sharing of Information

We do not sell or rent your personal information. We may share it only with:

• Trusted third-party service providers (e.g., shipping companies, payment processors)
• Legal authorities, if required by law

5. Cookies

We use cookies to improve your browsing experience and understand how you interact with our site. You can disable cookies in your browser settings.

6. Your Rights

As a user, you have the right to:

• Access or update your personal data
• Request deletion of your information
• Opt out of marketing communications at any time

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

8. International Users

By using our website, you agree to the transfer of your information to Bangladesh, where our servers are located and our team operates.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with the effective date.

Contact Us:
📧 privacy@silkenge.com
📍 Dhaka, Bangladesh